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Answers to common questions about hosting and domains, the WordPress app and your account — step by step, in plain words.
Topics
Hosting & domains
2 articles
Connecting a domain to your hosting, DNS settings and SSL certificates.
All articlesWordPress & app
2 articles
Activating the WordPress app plugin and managing your license.
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Signing in with an SMS code
Sign in with your mobile number and the code we text you — no password needed.
Your account
How do I point my domain to my hosting?
Connect your domain to your hosting by changing its nameservers or by adding an A record.
Hosting & domains
Activating the app plugin with your license key
Install the plugin and enter the license key from your client area in its settings.
WordPress & app
Installing an SSL certificate in cPanel or DirectAdmin
Turn on a free Let's Encrypt certificate so your site opens over https with the padlock.
Hosting & domains
Updating WordPress and plugins safely
Take a backup first, then update one thing at a time.
WordPress & app
Opening a support ticket
Send your request from your account so the right person can follow it up.
Your account
Still need help?
Our support team is here for you. Send us your question and we will get back to you as soon as we can.